Refund Policy

1. Refund Policy Overview

Due to the high costs associated with GPU processing for AI image generation, we generally do not offer refunds once the AI training process has begun.

2. Exceptions

We may consider refunds in exceptional circumstances, such as:

• If the service was not delivered due to a technical error on our end.
• If the generated images are completely unusable due to a system failure (not due to poor quality input photos).

3. How to Request a Refund

To request a refund, please contact our support team at support@headshots-ai.com with your order details and the reason for your request. We will review your case and respond within 2-3 business days.